How we work
From first message to launch. Then every month after.
One team plans it, builds it, then runs it every month.One team plans it, builds it and runs it: the website, the search work and the AI that answers and follows up. A person replies within 4 business hours.
A plan you can say yes to. Before any work starts.
Step 1: Tell us what to fix
A few lines on the form, or ask our AI assistant. A person replies within 4 business hours.
Step 2: A 30-minute call
Where new customers come from, where they get lost, and which jobs eat your team's week. Then we tell you plainly what we'd fix first, or that we're not the right fit.
Step 3: Your written plan
What to fix first and why, what we'll build and run, the price and the go-live date, within two business days. The price doesn't move unless you change the scope.
Five stages to launch. The same on every project.
A Starter website moves through them in a few weeks, a web app over a few months. Each stage leaves you holding something real.
Stage 1: Kickoff
The first few days, whatever the size
We look at what you have, agree what the site has to do for the business, and write a one-page brief everyone signs off on.
You end up with: A signed brief and a page-by-page plan.
Stage 2: Design
Days on a Starter website, two to three weeks on a web app
Your key pages designed in your own brand, on a phone screen first, with a short video walking you through them. One or two rounds of changes.
You end up with: Approved designs, ready to build.
Stage 3: Build
One week on a Starter website, six or more on a web app
The real thing gets built: fast on a real phone, set up to be found on Google, and designed to WCAG 2.1 AA, our accessibility target. You can follow progress in your portal any day.
You end up with: A private preview site, ready for you to try.
Stage 4: Review
A few days, or a full week on the bigger builds
You get real time with the preview site, on your own phone. All feedback in one thread; we ship the changes in batches.
You end up with: A launch-ready site, signed off by you.
Stage 5: Launch
One day, then 30 to 90 days of support
We point the domain at it, switch on monitoring, and fix anything broken for 30 to 90 days after launch, depending on the package.
You end up with: Live, monitored, and every account handed to you.
Nobody has to be in a meeting.
Every project gets a client portal: files, timeline, messages and invoices in one place, with your comments next to the work. Prefer calls? You still get them.
Work moves forward overnight.
Led from Brampton, Ontario, and built in Patiala, India, 9.5 to 10.5 hours ahead of Toronto. Send feedback at the end of your day; replies land in your morning.
Meet the peopleThen we keep it running. And add what brings in business.
Hosting, updates and monitoring, handled.
Care Basic covers hosting, SSL, backups, security updates, monitoring and small edits. Care Active adds a developer working on the site every month. Month to month; cancel any time.
Care plan prices- AI ReceptionistAnswers on your website and offers times.
- Lead EngineFollows up quotes and inquiries on your schedule.
- Google Business EngineKeeps your Google profile current: review replies, posts, questions.
- Redenn CRMCustomers, texts, email and payments in one place.
- Books & RecordsInvoices, receipts and payments recorded and matched.
Your numbers, your arithmetic
What do the hours you're closed cost you?
Put in your inquiries, how many land after hours and what a job is worth. It is arithmetic on your inputs, not a benchmark or a promise.
Inquiries that arrive while you're closed: 6 a week
Missed inquiries could be worth, a year
$39,000
6 a week × 50% missed × 52 weeks × 25% won × $1,000
And the admin: $35,100 a year spent on work that software could do (15 hrs a week at $45 an hour).
Your business
Figures in dollars
Same five stages. Different number of weeks.
Starter website
2 to 3 weeks30 days of support after launch
Starting at $1,200
Business website
4 to 6 weeks30 days of support after launch
Starting at $3,500
Online store
5 to 8 weeks60 days of support after launch
Starting at $5,500
Web app
8 to 16 weeks, after a one-week discovery sprint (charged separately)90 days of support after launch
Starting at $15,000
Starting prices. Care Basic is $49/mo and Care Active $400/mo, month to month. Quoted and invoiced in your own currency by Redenn Informatics Pvt. Ltd. (India); pay by card through Razorpay or by bank transfer.
Build your next advantage. Start with a conversation.
A person replies within 4 business hours. Your written growth plan follows within two business days.
Or call +1 437 524 3001 or toll-free +1 888 905 4003, or email hello@redenn.com.