Australian businesses: your brief moves forward overnight

How working with Redenn looks from Australia

Redenn is run from two places. Our founder, Narinder Chahal, is based in Brampton, Canada, and our engineering team works from Patiala, India. You can brief us in writing or on a call.

Prices are quoted and invoiced in US dollars. Projects start with a fixed-price written proposal. You own your code, domain, accounts and data.

The time difference, in plain numbers

Sydney is 4.5 hours ahead of India during standard time (AEST) and 5.5 hours ahead during daylight saving (AEDT). Melbourne, Canberra and Hobart follow Sydney. Brisbane doesn't observe daylight saving, so it stays 4.5 hours ahead all year, and Perth is 2.5 hours ahead.

So 9 am in Patiala is 1:30 pm in Sydney in winter and 2:30 pm in summer. India's working day falls across your afternoon and evening. Send a brief after lunch, work moves forward overnight, and replies land in your morning.

If you'd rather talk something through, ask for a call when you get in touch and we'll find a time that suits both sides.

What we build for Australian businesses

All prices are starting prices in US dollars. The full breakdown is on /pricing.

• Starter website from US$1,200. Takes 2–3 weeks, with 30 days of support after launch.
• Business website from US$3,500. Takes 4–6 weeks, with 30 days of support.
• Online store from US$5,500 on Shopify or WooCommerce. Takes 5–8 weeks, with 60 days of support.
• Web apps and custom software (booking systems, customer portals, internal tools) from US$15,000. Takes 8–16 weeks, with 90 days of support. A one-week discovery sprint is charged separately.
• AI and automation. Eight ready-made Redenn Systems, including an AI receptionist, a lead engine, a CRM and a Google Business engine. Each costs US$149 to US$249 a month, with setup from US$500. Details are on /products.
• Care plans. Care Basic is US$49 a month and covers hosting, SSL, backups, security updates, monitoring and small edits. Care Active is US$400 a month and adds a developer working on your site every month. There's no lock-in: monthly plans cancel any time.

Websites are custom-coded and mobile-first, built with Next.js, React and TypeScript and hosted on Vercel. We test on real phones before launch and measure load time, because a phone is where your customers will judge the site.

Building for the Australian market

How Australians find and choose a business

• Google is where most Australians search. For local services, your Google Business Profile, reviews and map listing often do as much work as the website itself, so it pays to plan the two together.
• Most people will see your site first on a phone. That's why we design mobile-first rather than shrinking a desktop layout.
• A .com.au or .au domain signals a local business. Registering one needs an Australian presence, such as an ABN. Either way, the domain is yours.
• Trades and service businesses often run on tools like Xero, ServiceM8, Tradify or simPRO. Tell us what you use at the start, so the site or app is planned around your tools rather than bolted on later.
• Online shoppers expect familiar ways to pay, including buy now, pay later services such as Afterpay, which can be added to both Shopify and WooCommerce stores.

The rules worth knowing

• Privacy Act 1988 and the Australian Privacy Principles. These cover how personal information is collected, used, disclosed and kept secure. They apply to businesses above a turnover threshold and to some smaller ones, including health service providers.
• Notifiable Data Breaches scheme. Businesses covered by the Privacy Act must tell affected people and the OAIC about eligible data breaches.
• Australian Consumer Law. It governs how prices, "from" claims, refunds and warranties are presented. Prices shown to consumers generally need to be a single total that includes GST and any compulsory charges.
• Spam Act 2003. Commercial email and SMS need consent, must identify the sender and must include a working unsubscribe.
• Disability Discrimination Act 1992. It applies to websites, and WCAG is the usual benchmark. We design and build to WCAG 2.1 AA as our accessibility target.

We build to support these requirements (consent, data handling, accessibility), which your own policies and processes complete. This isn't legal advice.

Work you can open

22 of our projects are published on /work. There's no published Australian work yet, so here are the closest matches by type of business:

• Trades and construction: Empire Framing, a framing contractor in Canada, and Synergy Homes, a home builder in Winnipeg.
• Transport and logistics: Stefano's and Jagbir Transport, both in Canada.
• Hospitality: The French Treaty, a café in Bangalore.
• Health: Rauni Medical Centre and Valens Hospital in India.
• Local services: GSS Driving School in Canada.

How to start

1. Tell us about the project on the project form: what the business does, what you need and any deadline.
2. A person replies within 4 business hours.
3. A fixed-price written proposal in US dollars follows within two business days.

How a project runs after that, step by step, is on /process, and common questions are answered on /faq.

Prefer email? Write to hello@redenn.com, or use the contact page. Our +1 888 toll-free line is for North America, so from Australia, email and the project form are the easiest ways to reach us.